Refund and Return Policy

  • Eligibility: To be eligible for a return, your item must be unused, in its original packaging, and you must have a receipt or proof of purchase.
  • Timeframe: We offer refunds and/or exchanges within 30 days of your purchase.
  • Exchanges:
    1. We will replace an item only if it is defective or damaged.
    2. Delivered products are incomplete (i.e. has missing items and/or accessories).
    3. Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
    4. Delivered product is does not match product description or picture (i.e product not as advertised)
  • Refunds:
    • Only regular priced items may be refunded. Sale items are not refundable.
    • Refunds will be issued to the original payment method or as store credit, depending on the circumstances.
  • Exceptions: Gift cards and certain health and personal care items are not eligible for refunds.
  • How to return: To initiate a return, email us at “candd.candd@gmail.com” and send your item to “C and D International (Pvt) Ltd, No.16, Olaboduwa Gonapola, Horana, Sri Lanka”.